Jet Set Solitaire

[abc1736307800]

I am having the exact problem too except I play on a Mac.  I can not advance to the game screen.  I can play any other game except JetSet. It started mid October. I requested help from EA.com 6 times and 5 times I was told to clear cache, make sure there's enough memory, using a compatible browers...yada, yada , yada.....  I sent screen shots of my progress and a video . I'm hoping it gets resolved 

[gerretz29]

It has been over a year, and I still have the problem. 

[HOCK9952]

Years ago, regarding a different game, the problem did turn out to be account specific.  I think the Pogo player was finally able to play after some time & trying several different suggestions.  I can't recall all the applicable details but I believe the player had to keep escalating their complaint & it took some time before they eventually had a final successful resolution. I wish everyone here experiencing difficulties the best of luck.  I hope that you'll be able to enjoy your gameplay soon & without too much effort & frustration. 

[EA_Illium]

Hi Everyone,  

This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  

If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  

• Forum Rules & Guidelines

Thanks!