November 2020
November 2020
Games not loading. Cleared history on my Mac but still not working. I signed in to Pogo but nothing.Games come up but do load.
December 2020
December 2020 - last edited December 2020
@nesk1968, The failure of games to load might mean that your browser's cache (memory) is full and can no longer store more game info to load the games. If that happens, the browser could stop the game. Normally when that has happened to me I see a black screen or white screen. A blue screen is something I've seen when my computer crashes. But since that is not happening to you, the blue screen might be what you seen when the cache is full.
If you know how to clear your browser's cache and you haven't done that in a while, try that. If you don't know how to clear your browser's cache, click on the link below for guidance on how to do it for the major browsers.
https://answers.ea.com/t5/Pogo-Classic/Importance-of-clearing-your-browser-s-cache-at-Pogo/m-p/78964...
One other suggestion I can make is to try another browser to see if that helps with some of the games. Google Chrome is a good alternative browser and can be downloaded for free at the Google website.
There is one other possible explanation for failure to load the games. If your computer has only 4GB of RAM memory, it may not operate the HTML5 HD games properly, whereas before 4GB was suitable for Flash and Java games. If you have 8GB of RAM on your computer you should be ok.
Reset, update, or link your account information.
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