sims 3 Exchange pictures Issue.

[EA_Cade]

Hey all,

Nothing new to report at this time, but I didn't want to leave you hanging without any updates.

We're still in the process of rolling out the fix which has proved trickier than it first appeared. I'll pop back with any further updates!

[lisasc360]

@EA_Cade Thank you Cade. Hopefully we're be back up and running soon...🙂

[Creeper545548]

@EA_Cade I can load the store now and the Pictures and avatar pics are showing for me now.

[Blayer98]

@Creeper545548Yup, same here, @EA_Cade I did mention earlier that avatar backgrounds cannot be changed still, this doesn’t seem to have been sorted with this fix sadly

[Creeper545548]

@Blayer98 I have another post on that. I hope they can fix that too.

[EA_Cade]

Hi @Creeper545548,

Can you shoot me a link to the other post so I can share it with the team?

[EA_Cade · Accepted solution]

Hey all, 

Issue should now be fully resolved!

Thanks for your patience while we worked through this one and please let us know if you run into anything else that needs our attention. 

[lisasc360]

Thank you @EA_Cade. It's back up and working on my end now...

[hannemark]

@EA_Cade Thanks, it works again

[Creeper545548]

@EA_Cade Here it is. https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-website-cannot-change-avatar-background/m-p/126...