Where can i ask a question directly to the official EA support

by VIPkiller17
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Original Post

Where can i ask a question directly to the official EA support

★ Novice

i need to get an account verified for SPORE but i keep getting the error: Login failed: You do not have the proper spore.com privileges. 

 


Now thats what it says to get help: 

"If you are unsure what account you used to register Spore please use the Contact Us link and submit an incident to our support team. They will be able to check the account associated with your serial code."

 

And they say that we have to contact them but they dont even show the way and all the buttons to get actual help brings you to this Answer HQ thing.

 

I just want to know where i can ask a question to the official support.

 

thnx in advance.

Message 1 of 7 (13,211 Views)

Re: Where can i ask a question directly to the official EA support

Hero

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Describe your issue with a few words
  4. Select Product: Spore
  5. Select Category: Billing/Purchasing or Account Management
  6. Select Platform: PC
  7. Click Find solution
  8. Scroll down and click I still need help
  9. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 7 (13,194 Views)

Re: Where can i ask a question directly to the official EA support

★ Novice

Thnx this really helped me Standard smile

 

-VIP

Message 3 of 7 (13,187 Views)

Re: Where can i ask a question directly to the official EA support

★★★ Newbie
I am on fifa 16 ultimate team and I am trying to sell players and it says "your trade can not be completed. Please try again." Also it will not let me play a game. And it keeps kicking me off ultimate team. What should I do?
Message 4 of 7 (12,567 Views)

Re: Where can i ask a question directly to the official EA support

Hi @Astrounaught,

 

You are in the wrong forum, this the Spore forum

Please leave your question in the Fifa Area, check below

http://answers.ea.com/t5/FIFA-16/ct-p/fifa-16-en

 

Thanks

 

\Liz

I don't work for EA - I'm just only help other users . Cheers Liz


Message 5 of 7 (12,558 Views)

Re: Where can i ask a question directly to the official EA support

★ Novice

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Message 6 of 7 (7,361 Views)

Re: Where can i ask a question directly to the official EA support

★★★ Newbie
I spent all of my fodder i got raul then after weeks i did the 93+ again and put raul there and got him back now i don't even have the moral to play can you change this same players we are getting
Message 7 of 7 (458 Views)
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