Re: Spore Installment!

by eacharlotte
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Original Post

Spore Installment!

[ Edited ]
★★★ Newbie

Hi, 

 

I just bought Spore AND Spore: Galactic adventures... 

 

I already had a retail version of spore, but I wanted Galactic adv too, so in good faith i bought the game from Origin.

So, i download Spore, Cute and scary AND Galactic adv...  Then the problem kicks in, I can install the downloaded Spore...

 

The wiz shield pops up for half a sec and then dissapear. So i basiclly bought something i cant use...

 

 

So do you have a solution or where do i get a refund?

 

Thx on advance.

Message 1 of 4 (728 Views)

Re: Spore Installment!

Community Manager (retired)

Hello toxxious,

 

First, does your computer meet the minimum system requirements? I would assume so if you already had Spore but just asking.

 

I would suggest to Run the program as administrator to see if that allows for the install to run normally.

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Message 2 of 4 (717 Views)

Re: Spore Installment!

★★★ Newbie

Didnt work, i have no idea what to do...

 

i have downloaded it 5 times.. and it still doesnt work

 

Message 3 of 4 (710 Views)

Re: Spore Installment!

Community Manager (retired)

Hi again,

 

In this case you may want to check if there's background programs or utilitied that may need to be disabled. A clean boot (http://support.microsoft.com/kb/331796 ) can eliminate any background tasks interferring. 

 

Adding Origin.exe to the execptions list of your anti-virus can help.

 

Also, do you have the latest version of Origin? Uninstall and reinstall Origin then run Origin as admin.

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