Re: Spore Galactic Adventures not registering on my account

by Freggi-Liz
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Spore Galactic Adventures not registering on my account

★★★ Newbie

Recently I've bought Spore and Spore Galactic Adventures. I signed in without a problem. Registered spore but can't register Galactic Adventures, this is my    sporepedia page: http://www.spore.com/view/myspore/Uppernate

As you can see I don't have Galactic Adventures registered... But I have it.

 

Any tips how to fix this?

Message 1 of 6 (2,234 Views)

Accepted Solution

Re: Spore Galactic Adventures not registering on my account

@ZacharYk01 Hi

 

Log into Sporepedia

http://www.spore.com/sporepedia
Take a look at the left side. See you such game icons, that say you are the game owner!

If you don't see anything icons from GA, the game would need to be manually linked to your account

Contact in this case a game advisor. 

https://help.ea.com/en/contact-us/new

http://answers.ea.com/t5/Origin/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

/Liz

 

 

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …
Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield
❤️ Sims Freeplay.. ❤️ Sims 2-3-4 auf MBP

Meine Sims 4 Geschichten und Kreationen 

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Message 3 of 6 (2,334 Views)

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Re: Spore Galactic Adventures not registering on my account

[ Edited ]
★ Apprentice

I have it as well, but I got it through steam, though my Creepy and Cute Parts pack was added onto my Sporepedia account except that adventures that I play in during the space stage won't add the spore points to my account.

Edit: Even though I know that this topic is old, it's still present for me.

Message 2 of 6 (2,090 Views)

Re: Spore Galactic Adventures not registering on my account

@ZacharYk01 Hi

 

Log into Sporepedia

http://www.spore.com/sporepedia
Take a look at the left side. See you such game icons, that say you are the game owner!

If you don't see anything icons from GA, the game would need to be manually linked to your account

Contact in this case a game advisor. 

https://help.ea.com/en/contact-us/new

http://answers.ea.com/t5/Origin/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

/Liz

 

 

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …
Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield
❤️ Sims Freeplay.. ❤️ Sims 2-3-4 auf MBP

Meine Sims 4 Geschichten und Kreationen 

Message 3 of 6 (2,335 Views)

Re: Spore Galactic Adventures not registering on my account

[ Edited ]
★ Apprentice

I do have proof that I got the game on Steam just use this link: http://steamcommunity.com/profiles/76561198122937920/ (it's in my games list but you'll have to type in spore in the "Filter games" box), but if that's the case then I'll do it later, knowing that I got something on weekdays that start in the mornings. So thank you for helping out @Freggi-Liz

edit: I removed the word in after weekdays

Message 4 of 6 (2,073 Views)

Re: Spore Galactic Adventures not registering on my account

@ZacharYk01,

 

Thanks for pointing, but the game packs must be linked externally on an EA account.

You can then see these on Sporepedia afterwards. That's why you need to contact a game advisor, I cannot do it myself.

 

/Liz

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …
Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden.
❤️ TSTO - Die Simpsons Springfield
❤️ Sims Freeplay.. ❤️ Sims 2-3-4 auf MBP

Meine Sims 4 Geschichten und Kreationen 

Message 5 of 6 (2,059 Views)

Re: Spore Galactic Adventures not registering on my account

[ Edited ]
★★ Novice

@Freggi-Liz  sorry for reactivating old topic but i have same problem and ea havent been great help.

are you saying that when i contact the advisor i should tell him to externally link spore to my EA account?

 

Message 6 of 6 (1,061 Views)