December 2020
No. Just follow his/her instructions.
December 2020
hey to anyone still here, support told me to come here about the bot parts stuff. gonna keep trying them in the meantime but if y'all know a way other than badgering them it'd be appreciated. thanks!
December 2020
wahey nevermind 5th times the charm. support can help with this issue despite what some agents will say. good luck anyone else trying to get their game patched
December 2020 - last edited December 2020
Going to try to contact EA to get Bot Parts for my account.
I'll record it so people can see what happens 🙂
December 2020
Tried it out to no avail. According to Nalin (who was awesome btw!) giving out Bot Parts ended at the end of 2019 😢
December 2020
Lucky!
The guy I talked to said that the promotion ended at the end of 2019 😢
He really wanted to give it to me too but was told no.
December 2020
yeah unfortunately seems that ea gives the people working support conflicting information. good luck getting it!
December 2020
December 2020
I just kept calling support back bc the chat window wouldn't work for me. on the phone I tried opening cases and saying it was about a previous one but was just down to the agent actually trying to add it to my account. I'm impatient so I just kept calling back for a day but I wouldn't suggest that as it was very frustrating. you'll probably be sent back here a few times from the phone though. best of luck mate it's a pain.