a month ago
I bought the steam version of spore, tried the live chat option for help, because i cant connect my account. After two failed attempts the live chat option vanished, and now im stuck in a loop of clicking help, they saying i can contact them, but that option is not available for me.
Did i do something wrong? i posted the right picures as they asked me
Solved! Go to Solution.
4 weeks ago
Hi there,
I'm sorry to hear you're having issues contacting EA Help Support.
If you're not getting the chat option when trying to contact support, can you please try:
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
4 weeks ago
Hi there,
I'm sorry to hear you're having issues contacting EA Help Support.
If you're not getting the chat option when trying to contact support, can you please try:
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
4 weeks ago
thanks, it worked. I received the game on the EA app after showing my proof of purchase and other information.
4 weeks ago