I have a problem signing in to my account Spore

[RusticsEx]

I have a problem signing in to my account.

Is there a way to solve this problem?

[RusticsEx]

I'll add, the error only appears when I enter the correct password.
If I enter the wrong password, it says "login invalid" .
The game can check if the password is correct, but can not log into the account.
What does it mean?