Re: Can't login to spore

by EA_Mat
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Can't login to spore

★★★ Newbie

So I recently bought spore off of steam, and I had troubles logging in to spore. After I contacted an EA rep and he helped fix my first problem. Right after that I tried to login and it said it couldn't connect to the servers. It said to check my internet but I was clearly connected to the internet. Any advice?

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Re: Can't login to spore

[ Edited ]
Community Manager (retired)

Please make sure your firewall is not blocking access.

If you can rule out security settings of your computer as the reason I would suggest to flush your DNS cache.

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Re: Can't login to spore

[ Edited ]
Community Manager (retired)

Please make sure your firewall is not blocking access.

If you can rule out security settings of your computer as the reason I would suggest to flush your DNS cache.

Message 2 of 13 (21,927 Views)

Re: Can't login to spore

★★★ Newbie

Still we don't really know how or why...

Message 3 of 13 (19,381 Views)

Re: Can't login to spore

★★★ Newbie

Having this same problem today. Clearly not resolved in any real fashion in the last 2+ years...

/sigh

Message 4 of 13 (18,885 Views)

Re: Can't login to spore

 

Hey @Trean2287@santa653

 

Take a look at these instructions and trying out these tips

http://answers.ea.com/t5/Spore/Spore-Account-Creation-or-Login-Issues-FAQ/m-p/5918209#U5918209

 

~Liz

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden. Ich liebe das Mobile Gaming, besonders die Simpsons Springfield …

Die Simpsons Springfield -  Zeigt her euer Springfield

Die Sims 2 - Meine Stories


———-
Message 5 of 13 (18,855 Views)

Re: Can't login to spore

★★★ Newbie

I've had the same problem since 2014, and it's 2020

 

Message 6 of 13 (13,854 Views)

Re: Can't login to spore

★★★★★ Newbie

same

Message 7 of 13 (13,578 Views)

Re: Can't login to spore

★★★ Newbie

how may I ask do I do this

 

Message 8 of 13 (12,299 Views)

Re: Can't login to spore

★★★ Novice

It seems like the best thing to do is contact customer support and get your issue escalated; you'll have to do a few things before they'll actually help you, though, and I am still waiting to get my issue fixed. It's pretty frustrating. I've owned this game since release and really loved it. I feel like it's pointless without access to the sporepedia.

Message 9 of 13 (12,271 Views)

Re: Can't login to spore

★★★ Newbie

I have added firewall rules, flush DNS, and still unable to register my spore game on my PC. 

Message 10 of 13 (11,872 Views)