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Re: login & gameplay issues

by akhq82
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Original Post

login & gameplay issues

★★★★ Novice

Dear developers! Here are my issues:

Firstly I should tell that I'm playing the game for a long time. Recently I've changed my phone from Galaxy Note 3 to Galaxy Note 5, and the things became complicated. In my previous phone, I haven't encountered any problems. But in my new phone, I've tried to install and play Sim City several times. Installation process is ok, but the problems begun when I tried to play. After proceeding tutorial, I tried to connect Facebook to load my previous city with more than 2.2 mln population. But the game pops "Facebook login failed or was cancelled" (1st attachment). 

The second issue is the resolution of the game, it's like in my older phone while I realized that the game plays in other Galaxy Note 5  has much more better resolution. One more issue is that when I look through in any notifications, the game just freezez with such screen (2nd attachment). The last - I cannot exit the game in ordinary way - pressing back button, I had to force stop it by pushing home screen.

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Re: login & gameplay issues

★★★★ Novice

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