November 2017
I hear you, Pehta1.
We just finished our war this morning, so it should work now.
December 2017
Summary of problem status to date
I'm a member of another club now. I have exchanged a lot of emails with Zendesk support and here is the result:
1. On my direct question, whether I am or I am not a hacker they confirmed that I am not a hacker and that I play fair.
2. During the active war they took me out of my old club. As a reason they say this club was full of hackers. But I'm not the hacker as they have confirmed. Because of this, I lost my personal rewards for the war, the team's reward for the war, personal and team rewards for the Contest of Mayors
3. SimCash is equivalent to real money in the game and the game is full of offers to buy SimCash for real money... I have used SimCash to accomplish tasks in the war and in the Contest of Mayor. I used them unnecessarily - I did not make any profit because of the action described in point 2.
4. The only compensation for their behavior is 1000 Simoleons. They say this is the maximum compensation they can provide. I consider this ridiculous.
Yes, I am still unsatisfied with all the answers to my problems. I do not like the way they deal with the situation. I say they robbed me and they did not make any compensation for real money stuff.
At the same time, they gave me a clear signal that it is not advisable to buy anything in the game for real money, because thanks to their wishes, I can come without any compensation at any time...
December 2017
And a little rattle:
The last follow-up in which I summed up the current situation and expressed my dissatisfaction with the solution of the situation (the same summary as here in this forum) was closed by Zendesk support without any reaction four hours ago...
This is a "truly honest" solution, I think there is no need for further comment ...
Merry Christmas to all
December 2018 - last edited December 2018
KENCITO69,
i am one of those kicked from my club... i Joined the club you mentioned.. is the president Universal?
December 2018 - last edited March 2019
Club president
December 2018
I’m here. I’m LOVE FORCE. I’m having trouble finding earlier posts on this thread. I created a new club, also called ‘STRONGER TOGETHER’. I never did find a solution to losing my old club, but my new club is doing well and looking for more members who like fair, cooperative, active play. We usually fight two wars a week. Sometimes just one. Please come join us.
December 2018
December 2018
#SDHNDJ
December 2018
Pinnacle Valley might there be a problem if the president was removed but the club was closed, I know my 2 VP s cannot change or edit the club as they used to so could not edit the club to open it. Just wondering.
December 2018 - last edited December 2018
I’d love to see screen shots of the cities stats that “aren’t cheating”