What do you do if EA support refuse to email you back when problem not resolved?

[POOH-mt]

Any number we can call?

[EA_Barry · Accepted solution]

@POOH-mt

Rather than resuming your existing (problem) case, create a new case referencing the unresolved one by case number and request additional help.

Thanks.

[EA_Barry · Accepted solution]

@POOH-mt

Rather than resuming your existing (problem) case, create a new case referencing the unresolved one by case number and request additional help.

Thanks.