Global Trade HQ - Cannot access due to Age restriction

by McPiggle69
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Global Trade HQ - Cannot access due to Age restriction

★★★ Newbie

I am unable access the Global Trade HQ. Playing on an iPad. EA says it is an age setting on in iPad. Have looked everywhere, nothing tweaked allows access. Almost level 28. This will make a massive difference in gameplay.

 

Any ideas?

 

Thanks in advance.

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Re: Global Trade HQ - Cannot access due to Age restriction

Champion (Retired)

@McPiggle69 

 

Sorry, just noticed you said you contacted EA already. Have you linked your city to Game Center or Facebook? If you have, it's likely that the age on one of those accounts connected to your city has the age of a minor associated with it.

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Re: Global Trade HQ - Cannot access due to Age restriction

Champion (Retired)

@McPiggle69 

 

Hi,

You'll need to contact support directly. They may ask for proof of age. You'll also need to provide your Player ID.

Here's the link:

https://simcity-buildit.zendesk.com/hc/en-us/requests/new

Best of luck!

Message 2 of 3 (1,548 Views)

Re: Global Trade HQ - Cannot access due to Age restriction

Champion (Retired)

@McPiggle69 

 

Sorry, just noticed you said you contacted EA already. Have you linked your city to Game Center or Facebook? If you have, it's likely that the age on one of those accounts connected to your city has the age of a minor associated with it.

Message 3 of 3 (1,544 Views)