Can't enter SimCity BuildIt, update notification

by smadath
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Original Post

Can't enter SimCity BuildIt, update notification

★ Novice

When I attempt to enter SimCity BuildIt, I get a notification that says, "Hello Mayor! Something truly epic awaits! To gain access to new building, connect to the internet and restart the game to download missing content!"

 

I am connected to the internet. There are no Updates. I have uninstalled and reinstalled the game, and the Notification is still there.

 

How do I get back into my City?

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Re: Can't enter SimCity BuildIt, update notification

Community Manager (retired)

Hey there, Mayor @smadath. The connectivity error sounds rough.

 

When you try to connect to SimCity BuildIt, are you connecting from wifi or mobile data?

 

Arrenai Cat


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Re: Can't enter SimCity BuildIt, update notification

★ Novice

I'm connecting from wifi, my home router. I'm always connected, so not sure why it says to connect to the internet.

 

i see on one of my attempts to connect that it said it was updating while it loaded, but then I ended up with the same notification again.

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Re: Can't enter SimCity BuildIt, update notification

Community Manager (retired)

Hey there, @smadath. I sincerely apologize for the wait there.

 

Do you have the ability to check mobile data to see if it behaves any differently? I'd like to see if there's a difference there.

 

Arrenai Cat


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