April 2018 - last edited May 2018 by EA_Mai
Hi, all
I had informed technical support about few issues with cheating. Our club spent a lot of time to be on top. We had 2 wars with the same cheater's club.
Could somebody explain me how it's possible? Why EA not able to block this club?
You could see video about cheating below
[Removed by EA_Mai: naming and shaming]
Numbers of my provided tickets are 373950 and 372964
I don't receive any answer from technical support.
Solved! Go to Solution.
April 2018
April 2018 - last edited April 2018
My club has also been matched up against the same cheaters, even after we reported them. We have come to the conclusion that they don’t actually do anything about cheating reports. That is my personal opinion based on the fact that no action was taken after our first round of reports. All we got from EA was a scripted response saying this,
Hey Mayor, thanks for contacting us.
We are always interested in hearing your reports when it comes to other players, you guys are our first point of information when something or someone seems not quite right, so thanks for that!
We have passed on the details you have submitted to the development team for investigation. The team will first check to see what's going on and then take any action where necessary once the cheat or inappropriate content has been confirmed.
It is extremely important to us that our players feel protected while playing, we want everyone to play fairly, and co-exist happily and peacefully within our game.
Rest assured we will get to the bottom of this and anyone found to be in breach of our terms of service or operating out-with the designed functions within the game will be handled accordingly.
April 2018
April 2018
April 2018
April 2018 - last edited May 2018 by EA_Mai
I had discussion with president of that club in fb.
Link for his page is
[Removed by EA_Mai: naming & shaming]
April 2018
He told me that he is working in EA technical support. It means EA is not able to block such club.
April 2018
April 2018 - last edited May 2018 by EA_Mai
He has another club already. Called [Removed by EA_Mai: naming & shaming]. 50000 with movie monsters in the first couple minutes.
May 2018