June 2018 - last edited April 2020
Are you having trouble launching SimCity? Does it hang on launch? Or the program reduces to the taskbar and won't open on Windows 10? This is usually something blocking the exe from reaching the Internet.
If none of these work, try a clean boot and attempt to launch SimCity. If it launches, you'll have some detective work to do, enable one startup program at a time, reboot, try SimCity, until you find the program that is blocking it.
Once you find the offending program, disable or uninstall it. You should be able to launch SimCity. If you find a program that was blocking SimCity, please reply here and let us know. I'll add it to the list to help others.
**Changing Window's Defender - Controlled Folder Access settings
Thank you @doubleofficialm
@doubleofficialm wrote:
Hey there,
I was experiencing simillar issue with SimCity for 2 days.
Behaviour: I installed Origin along with Simcity after trying to turn it on, there was displayed Simcity logo but it didnt run as well, it gets back to the origin. So I was not able to see any error or anything because even launcher wasnt turned on as well.
Resolution: Issue was caused by Windows Defender feature called - "Controlled folder access".
Check if you have turned it on, if yes simply turn it off just by following these steps:
1. Open the Windows Security, and click/tap on the Virus & threat protection icon.
2. Click/tap on the Manage ransomware protection link under the Ransomware protection section.
3. Turn On or Off (default) Controlled folder access for what you want.
4. Click/tap on Yes when prompted by UAC to approve.
5. Simply close the Windows Security and let's play!
Hope it helps.
Solved! Go to Solution.
June 2018 - last edited April 2020
I decided to start this topic just to help troubleshoot the problem of SimCity not launching on Windows 10. Usually, it's a program that blocks access for some reason.
Check to see if you have the following most common offenders:
If you are still having a problem getting SimCity to launch, follow the steps in the first post to troubleshoot.
If you find any other programs that block SimCity from launching, please reply to this thread to help other users.
June 2018 - last edited April 2020
I decided to start this topic just to help troubleshoot the problem of SimCity not launching on Windows 10. Usually, it's a program that blocks access for some reason.
Check to see if you have the following most common offenders:
If you are still having a problem getting SimCity to launch, follow the steps in the first post to troubleshoot.
If you find any other programs that block SimCity from launching, please reply to this thread to help other users.
June 2019
June 2019
Good day
I have installed Win 10 64 bit on my Asus ROG G752vt. It was a clean installation. Need for Speed was the first game I installed and Simcity 2013 was the second game. I have added Simcity to the exception lists of both AVG and my firewall but with no joy.
I have Had Windows 7 from the start and jumped to Windows 10. Will i still have to do a "clean boot". What exactly does that do?
June 2019
July 2019
April 2020
I have MSI and the problem was Nahimic 2. i just exit the program on the icon or disable. and works just perfect
April 2020
Hey there,
I was experiencing simillar issue with SimCity for 2 days.
Behaviour: I installed Origin along with Simcity after trying to turn it on, there was displayed Simcity logo but it didnt run as well, it gets back to the origin. So I was not able to see any error or anything because even launcher wasnt turned on as well.
Resolution: Issue was caused by Windows Defender feature called - "Controlled folder access".
Check if you have turned it on, if yes simply turn it off just by following these steps:
1. Open the Windows Security, and click/tap on the Virus & threat protection icon.
2. Click/tap on the Manage ransomware protection link under the Ransomware protection section.
3. Turn On or Off (default) Controlled folder access for what you want.
4. Click/tap on Yes when prompted by UAC to approve.
5. Simply close the Windows Security and let's play!
Hope it helps.
I'm not working for EA. I just volunteer to help other players. You can help others too! If a post solved your issue, click the Accept As Solution button. Was a post helpful to you? Click the +XP button to let them know.
April 2020
Hi @doubleofficialm - Thanks so much for that information. I'll add that to my post of common solutions. Defender's Controlled Folder Access can be a difficult one to track down.