One of my cities is in endless "rolling back" phase

[BlackjackWidow]

Oh, I understand now thank you for explaining.

Both cities are in the same region (the same game "save") but they were created on different days and have different reasons why you can't play them. I still think it's probably something to do with the main file on the server, but just in case, you can start a new thread about the issue too. I might not be able to answer that one until tomorrow, but I will add to my list.

You could try starting a whole new region, I would like you to try on a different server. Just in case there's a problem with one of their servers. Let us know if you get the same problem, or if it works right on a new server.

Make sure you run Origin.exe and SimCity.exe "As Administrator", and they are added to your antivirus program exceptions list. Good luck!

[reikesh]

EH.. a few days ago i had the problem with Region 1 that 1 of my town was not accesible anymore so i started a new region the one you see on the pictures. on the second region wanted to start a second town and then i couldnt enter the first town anymore so i have problems with two 'saves' i will try another Server then. at this point i was on Europa west 3.. you will here from me
soon


EDIT: ". I still think it's probably something to do with the main file on the server"  i'm for sure it on the serve side..  
reinstalled Origin and sim city/ delete the files in simcity/ tried to login on a computer of a friend.. but none didnt work

[BlackjackWidow]

Understood. I am sorry you are having these issues, I appreciate your patience 🙂

[reikesh]

NP @BlackjackWidow  this is not something that  you can do hehe..  you and other people are trying your best.. but yeah..  as you said earlier you can't acces the server room to fix it so.. 

I also uploaded pics of my first region..  with the same problem hehe it looks if the town dont exit is empty but again if i have money and ppl hehe. and the red text is sayint Need Power 

[BlackjackWidow]

Thanks for the understanding, trying my best 🙂

And all that work and all those simoleans! Ugh, I hope we can figure out something. Your cities look great!

[reikesh]

Yeah the hours play time that hurt hehe.. The simolean i dont mind i have it back in no time haha.. my record is 2. 500.000.00 or somethin i like casino town. but also with that town i played hours and after a switch it was gone.. ok again i will let you now how the new server will work. and hope some will find answer why this is happening haha

[reikesh]

@nadrian80 Wich server are you playing ? i was playng on Europa West 3

[nadrian80]

@relkesh, Europe East2. I dont think that this is an exact server's issue. I think this is the result of a trash code and lack of bug fixes.

[reikesh]

that could be possible yeah unfortanly the dont update the game.. yetsterday i started a on a new server for so far dont have any problems yet.. lets hope it stay's this way

[EA_Mai]

Hi everyone,

Thanks for your reports @reikesh & @nadrian80, and the heads up, @BlackjackWidow.

If you have already tried the steps suggested by @BlackjackWidow, and although I understand you invested time in those cities, I'd start over with a new city or region. I wish I had better news to share with you, but unfortunately recovering these cities from the server is not something we will be able to help with at this point. 

Thanks,
-Mai