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Re: scrabble

by Indys2nd
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scrabble

★★ Newbie

My scrabble was working fine up until about 3:30 pm pacific time.  Now it won't load. I have tried loading through favorites. frequently played even went to the forum page and tried the new facebook arcade page as a last resort.  I know it is active because I am getting notices that my opponents have played.

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Re: scrabble

★★ Newbie

I had an issue with IOS Scrabble not logging me in to the server. It lasted for a couple of days and then finally I was alerted that an updated IOS was available. Once I installed it, my Scrabble problems disappeared. 

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Re: scrabble

Hero (Retired)

Have you tried using another browser like Chrome, Firefox, or Opera? 

Message 2 of 16 (1,436 Views)
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Re: scrabble

★★★★ Newbie

The kindle version is also having the no network issue.

Message 3 of 16 (1,432 Views)
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Re: scrabble

★★★ Novice

I'm using it on iPad 2 and on Android phone, same issue on both. 

Message 4 of 16 (1,424 Views)
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Re: scrabble

★★ Newbie

It won't load on Android, neither phone nor tablet and it won't load on Windows 10, neither Chrome nor Firefox 

Message 5 of 16 (1,380 Views)
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Re: scrabble

★★ Novice

scrabble on kindle still will not load, now over a day and a half

Message 6 of 16 (1,332 Views)
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Re: scrabble

★★★ Novice

Mine works again now!

Message 7 of 16 (1,319 Views)
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Re: scrabble

★★ Newbie

I had an issue with IOS Scrabble not logging me in to the server. It lasted for a couple of days and then finally I was alerted that an updated IOS was available. Once I installed it, my Scrabble problems disappeared. 

Message 8 of 16 (1,463 Views)
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Re: scrabble

★★ Novice

I'm still having this problem.  I use an iPad and my iOS is up to date as of yesterday.  I have not been able to connect to Scrabble for about 10 days.  I regularly play with 3 friends via Internet.

 

I saw the EA notice about Scrabble version 3.7.0 retiring on iOS on September 1 (http://help.ea.com/en-us/help/scrabble/scrabble/scrabble-version-3-7-0-retiring-on-ios) but I don't know how to find which version of Scrabble I'm using.  The App store doesn't tell me, just wants me to update to the latest version. I also don't really want to update to the latest Scrabble version because of major problems and disappointments friends have had when doing this.   I use Origin, not Facebook, to log in and prefer to keep it that way.  

 

 EASupport on Twitter recently reported there was a server problem.  However, my friends are having no problem connecting.  I would appreciated any help!

Message 9 of 16 (1,253 Views)
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Re: scrabble

Community Manager (retired)

Hi @RuthELeonard,

 

To find the version simply open the Options menu and click on About. The version number is written at the bottom of this page. 

 

Hope that helps.

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