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What happened to nudge feature on ipad? Not worked for 2 weeks now?

by smalldridgebird
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Original Post

What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★★ Newbie

Hi there. Does anyone know why the nudge & force forfeit is not working on ipad? I've had this issue for almost 2 weeks. I updated to the new iOS and it worked fine. Then a few days later the nudge disappeared, the force forfeit disappeared and when I open my scrabble app it almost mutes any sound so I have to turn up volume. Then when close scrabble app volume goes up really loud again. Please help this is very frustrating. 

Message 1 of 12 (597 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

Community Manager (retired)

Hi @smalldridgebird,

 

When did you nudge your opponent? 

Message 2 of 12 (562 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★★ Newbie

Hi Zoe, thanks for trying to help. The nudge feature is not even appearing. So I can't say the last time I nudged someone.  Randomly every few days it might be available so if I see it I use it, but it's been days now since it has even been available. It just shows as NEXT instead of NUDGE. it seems it has forgotten it's been so long. Also I played a game the other day and all my letters disappeared and I lost the points. But then a few hours later it crashed and when back up the letters had reappeared on the board but I still didn't get the points. It's all very odd lately. 

Message 3 of 12 (544 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★ Newbie

I've got an iPad Air (ME898LL/a) running IOS 10.0.2 and it also has lost nudge as described...no sign yet of the disappearing letter, though.  

 

Any help would be appreciated. Thanks

 

Ralph

Message 4 of 12 (533 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★ Novice
It's the same on android....
Message 5 of 12 (512 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

Community Manager (retired)

I just want to make sure that the button should be there. You should be able to nudge an opponent after 24 hours. And force forfeit after 48 but I'm going to double-check. 

Message 6 of 12 (506 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★ Newbie

Have had screens where it showed my opponent last played 1 2 or 3 days ago and no nudge button and no pointing hand...hope this helps 

 

Ralph

Message 7 of 12 (497 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

Community Manager (retired)

Thanks for the details @proudpeacock. Have you uninstalled and reinstalled the app already?

Message 8 of 12 (492 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★ Newbie

No, not yet.  In midst of a dozen or so games right now...would not want to lose them..

 

would a reinstall end my current games?

 

thanks

Message 9 of 12 (487 Views)

Re: What happened to nudge feature on ipad? Not worked for 2 weeks now?

★★★★ Newbie

Just stopped appearing on screen,no option to nudge or force forfeit.

Message 10 of 12 (462 Views)

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