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Scrabble Network Error on Kindle Fire

by Skim432
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Scrabble Network Error on Kindle Fire

★ Novice

Is it true that Ea no longer supports Scrabble on Kindle Fire? I keep getting a message stating there is a "Network Error and Reduced Functionality". Is this problem being addressed?

Message 1 of 21 (952 Views)
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Re: Scrabble Network Error on Kindle Fire

Community Manager (retired)

Hi @Skim432,

 

Scrabble is still available on Kindle Fire. What version do you have?

Message 2 of 21 (931 Views)
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Re: Scrabble Network Error on Kindle Fire

★ Novice

My Kindle Fire serial number begins with DO26.

Message 3 of 21 (921 Views)
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Re: Scrabble Network Error on Kindle Fire

★ Novice

Hi EA_Zoe,

 

My Kindle serial number begins with DO26 and the version of Scrabble is 3.8.2.697328

 

The error message states: Network Error - There seems to be a problem connecting to the network. You may experience reduced functionality as a result.

 

I am no able to play at all.

 

Thanks,

 

Skim432

Message 4 of 21 (910 Views)
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Re: Scrabble Network Error on Kindle Fire

Community Manager (retired)

Thanks for the information @Skim432,

 

the latest update for Scrabble is 5.1.1.733442 so you might simply need to uninstall the old app and install the most up-to-date version.

 

Let me know if you have issues installing the new app.

Message 5 of 21 (899 Views)
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Re: Scrabble Network Error on Kindle Fire

★★★ Novice

My kindle has same problem.how do install up to date app.I have tried uninstall and when I find scrabble app it says not able to download.first purchased 2013 .

Message 6 of 21 (897 Views)
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Re: Scrabble Network Error on Kindle Fire

★★ Newbie

EA Zoe where do we access download for kindle fire?

 

Message 7 of 21 (886 Views)
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Re: Scrabble Network Error on Kindle Fire

Community Manager (retired)

Hi @tansam999,

 

I'm not familiar with Kindle Fire apps but I believe that depending on your location the link to download the game should be: 

 

https://www.amazon.com/gp/product/B0066T8SDU 

or

https://www.amazon.com/gp/product/B00CXB8F0Q 

 

Does it say your device is not compatible with this app anymore? 

Message 8 of 21 (885 Views)
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Re: Scrabble Network Error on Kindle Fire

★★★ Novice

Hi, the 2 links are not uk. 

When I do find app on Amazon apps...(.Not easy) it tells me  I already own...and not compatible in another box. Is this problem cos of new version starting in Sept? Why r old versions receiving updates....miss my scramble so sorry if moany...

Message 9 of 21 (874 Views)
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Re: Scrabble Network Error on Kindle Fire

★ Novice

It states that it is not compatible with my Kindle anymore.

Message 10 of 21 (872 Views)
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