a month ago
I need help. When I try to log into scrabble on Facebook I get a pop-up that says "you have previously logged into scrabble using Facebook". It gives me the option to continue. When I do it, it goes to scrabble game for seconds then back to the previous screen. I have been able to capture two error messages on the scrabble screen. They are as follows
Notice: undefined user in/var/www/html/live/html_4_8_9/client/container/models/setup.class.php on line 337
Notice: undefined index country in/var/www/html/live/html_4_8_9/client/container/models/setup.class.php on line 338
I have tried removing Scrabble from my cache, and deleting it, and restarting, no success. I have also created another Facebook account and tried using scrabble, No success. I have tried opening Facebook on another computer and then opening scrabble, no success. I have searched all available forums and error logs on FB and EA Origins and have found no solutions. FB tells me it is an EA issue, so I am asking for help.
I play on a MacPro, OS X El Capitan version 10,11,6 I have been playing scrabble, candy crush and other games for years with no issues. CC has started giving me the same message "You have previously logged onto Candy Crush using Facebook" but when I click continue it loads the game and I can play.
I hope you can give me a solution to this issue that started about two weeks ago. Thank you for your support.
2 weeks ago
2 weeks ago
2 weeks ago - last edited 2 weeks ago
Same problem, try to log into FB, and it just spins..........won’t connect / nor find friends who are playing. Very frustrating !