@Secrist915 Sorry for not seeing this sooner, do you have multiple facebook accounts or allow someone else to log into facebook or scrabble on your device?
My scrabble game used to work and connect to my facebook page. Now it thinks it is connected to my facebook, but it shows my name as Nicola willis (that is my married name) but my facebook name is Nicola senior (Nicola willis) also none of my friends are showing and there is no picture of me. It is almost as if it has connected to another 'Nicola willis'
I have tried uninstalling and reinstalling scrabble and facebook several times but have not managed to fix it.