I can't get into Scrabble either since about two weeks ago on my Kindle Fire either through Facebook or Origin. I turned my Kindle on and off multiple times, uninstalled and reinstalled the program (I had the latest update already, and it was working just fine until two weeks ago) -- basically everything everyone else has tried. I also contacted Amazon and they got on my Kindle remotely and tried a half dozen things, but then concluded it was the Scrabble app's issue. Please tell me that EA is working on this -- yes, I can still play on my PC through Facebook, but I hate the ads and miss Teacher (let alone the handiness of being able to use my Kindle!). I see lots of traffic from users and nothing yet from the developers??
@EA_Tom @EA_Ryan @EA_David @chenja88 I too had the Amazon reply. Amazon can't do anything since they only distribute the Scrabble game to Kindles after we paid for it. Once They update (fix) the Origin or Scrabble for Amazon Kindle owners we will be able to play again (like the Apple customers can).
I am also unable to get my Kindle Fire to connect to online Scrabble via Facebook. I've tried everything, including removing the Scrabble app cache and the Scrabble app data cache, and restarting, as well as uninstalling and re-installing. It's very disconcerting because there's no decent error message.
I've been having this problem for a while, but was finally able to resolve it, possibly just through dumb luck. I performed the following steps in order:
Hopefully this helps some other people.
November 2017 - last edited November 2017
I've tried this solution multiple times but no luck. @EA_Tom If EA isn't going to fix this issue, they should refund the cost of the app for all Kindle users, IMO.
What is wrong with the Scrabble app AGAIN.I was able to play perfectly fine this afternoon then a couple of hours later I am now getting the "cannot connect to server " message.I have tried all the usual fixes , clearing cache etc.but nothing works.This seems to happen frequently and there never seems to be a definitive answer as to why or how to fix it.