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Cannot remove ads from scrabble premium for iPad

by michellegrose
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Original Post

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Cannot remove ads from scrabble premium for iPad

★★ Newbie

I have a paid version of scrabble for iPad and I cannot remove ads.  Please advise. 

Message 1 of 7 (1,055 Views)

Accepted Solution

Re: Cannot remove ads from scrabble premium for iPad

Community Manager
Can you check the iTunes store and ensure that you have downloaded the paid for version and not the free to play game version.

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Message 2 of 7 (1,020 Views)

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Re: Cannot remove ads from scrabble premium for iPad

Community Manager
Can you check the iTunes store and ensure that you have downloaded the paid for version and not the free to play game version.
Message 2 of 7 (1,021 Views)

Re: Cannot remove ads from scrabble premium for iPad

★★★ Newbie

I have the premium scrabble and still have the ads. 

Message 3 of 7 (906 Views)

Re: Cannot remove ads from scrabble premium for iPad

★★★★ Newbie

Did you find out a way to get rid of the ads??

Message 4 of 7 (708 Views)

Re: Cannot remove ads from scrabble premium for iPad

★★★ Newbie

I was playing free version and connected through Facebook. Now I bought paid version to get rid of the crazy amount of ads, and even though I linked accounts and removed then reconnected to FB, I still get ads. Please help! I want to be able to play people from Facebook.is there a way to get their username and search for them through EA app?

Message 5 of 7 (332 Views)

Re: Cannot remove ads from scrabble premium for iPad

Community Manager

Sorry to hear that you are having issues @ncksz49dkp,

 

Can I ask, are you sure that you are launching the paid-for version of the game? It's worth taking a look to ensure that you are.

 

Darko

Message 6 of 7 (305 Views)

Re: Cannot remove ads from scrabble premium for iPad

★★★★ Newbie

How do you know it's the paid version? How can you tell?

Message 7 of 7 (289 Views)

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