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Cannot play scrabble on iPhone 6

by liketolearn
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Cannot play scrabble on iPhone 6

★★ Newbie
Starting 8/20/2016 I have not been able to play scrabble
On my iPhone 6 but have no problem on my iPad. Anyone else with this problem and solution?
Message 1 of 4 (287 Views)
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Re: Cannot play scrabble on iPhone 6

Community Manager (retired)

Hi @liketolearn,

 

Simply try to uninstall and reinstall the app on your iPhone, it could be a corrupted file. Please also make sure to update the game as the version 3.7.0 will be retired soon.

 

Hope that helps.

Message 2 of 4 (270 Views)
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Re: Cannot play scrabble on iPhone 6

★★ Newbie
Tons of people are having this problem and have already tried both of these things. This isn't an isolated problem. What is going on?
Message 3 of 4 (213 Views)
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Re: Cannot play scrabble on iPhone 6

Community Manager (retired)

The issue has been escalated and is being investigated by the studio.

 

Thank you for your patience while they're working on a fix.

Message 4 of 4 (197 Views)
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