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cant subscribe

by KuraiWasHere
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Original Post

Re: cant subscribe

@johnnycage56 

 

Sounds like you had a lot of failed attempts buying cartel coins

 

Support said you can try a different payment method, but you should give them a call in any case

 

 

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Message 11 of 52 (320 Views)

Re: cant subscribe

@yapmgic7 

 

You need to reset the password on the linked EA account that account has the persona tostman3 (not yapmgic7) that EA account uses the same email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

the 3 purchases previously made have been placed in the refund queue and will refund when they close in the system 

 

once the above password is reset the account is ok to repurchase, and will work as intended.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
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Message 12 of 52 (320 Views)

Re: cant subscribe

★★★ Newbie

I have been away for about 4 months....downloaded the game and went to begin my subscription....however it tells me EA is experiencing very high traffic and try later....it has been doing that for about 36 hours now...please advise.

 

Thank you

Message 13 of 52 (291 Views)

Re: cant subscribe

[ Edited ]

@Sayyow555 

 

Swtor username ?

 

cant help unless have the username

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 14 of 52 (271 Views)

Re: cant subscribe

★★★ Newbie

I have the same error username Isknife

Message 15 of 52 (265 Views)

Re: cant subscribe

★★ Novice

I have the same problem.

Username: Crusias

Message 16 of 52 (240 Views)

Re: cant subscribe

@filmmaster915 

 

You need to reset the password on the linked EA account that account has the persona happybelly99 (not filmmaster915) that EA account uses a university email 

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

 

If you dont have access to that email anymore , give swtor support a call they should be able to help update that email address

 

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/480...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
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Message 17 of 52 (230 Views)

Re: cant subscribe

★ Novice

Greetings,
i have this problem too, username Lyuke.

I've tryed to subscribe by Steam but the game/website dosn't see me as subscribed too

Message 18 of 52 (209 Views)

Re: cant subscribe

@Lyuke 

 

follow the top sticky for steam purchases https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/firs...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 19 of 52 (197 Views)

Re: cant subscribe

[ Edited ]
★ Novice

@proxos666
i did that thanks!

Will this solve the problem that i can't subscribe on the website / redeem code / refer a friend?

Message 20 of 52 (193 Views)
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