January 2021
Sounds like you had a lot of failed attempts buying cartel coins
Support said you can try a different payment method, but you should give them a call in any case
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
You need to reset the password on the linked EA account that account has the persona tostman3 (not yapmgic7) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
the 3 purchases previously made have been placed in the refund queue and will refund when they close in the system
once the above password is reset the account is ok to repurchase, and will work as intended.
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
I have been away for about 4 months....downloaded the game and went to begin my subscription....however it tells me EA is experiencing very high traffic and try later....it has been doing that for about 36 hours now...please advise.
Thank you
January 2021 - last edited January 2021
Swtor username ?
cant help unless have the username
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
I have the same error username Isknife
January 2021
I have the same problem.
Username: Crusias
January 2021
You need to reset the password on the linked EA account that account has the persona happybelly99 (not filmmaster915) that EA account uses a university email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
If you dont have access to that email anymore , give swtor support a call they should be able to help update that email address
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
Greetings,
i have this problem too, username Lyuke.
I've tryed to subscribe by Steam but the game/website dosn't see me as subscribed too
January 2021
follow the top sticky for steam purchases https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/firs...
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021 - last edited January 2021
@proxos666
i did that thanks!
Will this solve the problem that i can't subscribe on the website / redeem code / refer a friend?