Re: cant subscribe

by AlphaD3g
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Re: cant subscribe

★★ Novice

Hi,

I have the same problem, could you help me aswell?

Name: Crusias

Message 21 of 2,025 (2,682 Views)

Re: cant subscribe

@Lyuke 

 

use incognito mode on chrome or clear the browser cache your account is fine

____________________________________________________________


SWTOR Forum Username = OwenBrooks
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Message 22 of 2,025 (2,674 Views)

Re: cant subscribe

@AlphaD3g 

 

You need to reset the password on the linked EA account that account has the persona peter14345 (not AlphaD3g) that EA account uses a gmx email

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 23 of 2,025 (2,658 Views)

Re: cant subscribe

★★ Novice
@proxos666
thank you!
Message 24 of 2,025 (2,656 Views)

Re: cant subscribe

★★★ Newbie
@proxos666 I can’t subscribe to my swtor account I reset my EA password and it didn’t work. Swtor username Yellow_f
Message 25 of 2,025 (2,615 Views)

Re: cant subscribe

@Bl0odfalcon 

 

You need to reset the password on the linked EA account that account has the persona nerftheswag (not Bl0ofalcon) that EA account uses a yahoo email

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 26 of 2,025 (2,588 Views)

Re: cant subscribe

★★★ Newbie

Same here.....

 

Name: GerryBalu

 

 

Message 27 of 2,025 (2,575 Views)

Re: cant subscribe

★ Novice

Hi,

Is there a way to link accounts that use different email? I have a SWTOR account that was created with a mail that is different from the one I have for my EA account. I found no way to actually link the SWTOR account if the email are different (and EA account say "invalid email" when trying to change it to a gmail account, which is the one used for SWTOR account).

Message 28 of 2,025 (2,554 Views)

Re: cant subscribe

@darshie76 

 

Your swtor account is already linked to an EA account , and they can use different emails per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-account-linked

 

you cannot change what accounts are linked though

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 29 of 2,025 (2,551 Views)

Re: cant subscribe

★ Novice

Thanks, so the accounts are linked even with a different email? I was reading the FAQ about transfer accounts over to EA, and one of the pre-requisite was to use the same email used for SWTOR.

 

In fact I can't even see the SWTOR in my linked accounts on my EA page; which is why I thought I need to change the same email or I won't be able to link the accounts

Message 30 of 2,025 (2,544 Views)