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The EA Billing and Management services cannot be accessed at this time.

by soully94
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Original Post

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Newbie

Same issue here.

 

Display name is Sizwe.

Message 21 of 51 (271 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

@dndayi215 

 

seems your EA account is pending dndayi215

 

it may prevent a password reset ,

 

however try to use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (use the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 22 of 51 (253 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

[ Edited ]
★★★★★ Novice

Same issue here.

 

Created a SWTOR account in 2013.

Display Name: MisterioAlex

I changed the password both on the SWTOR account and on the EA account, nothing helped! When i try to subscribe, the label"SWTOR.com temporarily unavailable when we encounter extremely high traffic."

Accounts have different email addresses.

Message 23 of 51 (229 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Newbie

Same issue here. SWTOR name is Saaconso

Message 24 of 51 (216 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Newbie

I really want to re-sub too. 

Message 25 of 51 (193 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★ Novice
Same issue here.

Display Name: feralbn

I changed the password both on the SWTOR account and on the EA account, nothing helped. When i try to subscribe, the label "SWTOR.com temporarily unavailable when we encounter extremely high traffic."

Also i bought a subscription on steam, but it was not activated in the game, and the status remained preferred. Sended email with screenshots to [edit: email address removed]
Message 26 of 51 (181 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★ Novice

Hello, I have the same issue My username is TwistedWeary

Message 27 of 51 (149 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★ Novice
@twister6556 changed the password to both SWTOR and EA accounts. Tried to log in to someone elses computer to see if it was a me issue and now it won't let them sub either with the same error message
Message 28 of 51 (127 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

@Xare66 

 

Support said called , and you are sorted , so that is good to hear

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 29 of 51 (87 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

@Akuma2226 

 

You need to reset the password on the linked EA account that account has the persona guimeaq (not Akuma2226) that EA account uses a yandex.ru email

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

As to the steam purchase your email is there but support cant add the game time until the account is sorted with the password reset

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 30 of 51 (83 Views)
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