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The EA Billing and Management services cannot be accessed at this time.

by soully94
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Original Post

Accepted Solution

The EA Billing and Management services cannot be accessed at this time.

★★★ Novice

Hello,

 

when i'm trying to enter a code or to subscribe it shows me an error: "The EA Billing and Management services cannot be accessed at this time. Please try again later."

or  "SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic.."

but it's been a week now and I have reset my password but still the same error?

Does anyone know what is going on?

 

Thanks!

Message 1 of 51 (1,078 Views)

Accepted Solution

Re: The EA Billing and Management services cannot be accessed at this time.

@soully94 

 

You need to reset the password on the linked EA account with the persona: sully94240 that account uses a gmail email , different mail from swtor

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing

 

use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 6 of 51 (960 Views)

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Re: The EA Billing and Management services cannot be accessed at this time.

@soully94 

 

Post your swtor username so can get feedback from swtor support in about 2 hrs

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 51 (1,069 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Novice

Hello,

 

my user!name is Soully

Message 3 of 51 (1,031 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Newbie

Hello,

 

i got the same issue. My username is : danteambers.

 

Thanks.

Best regards

Message 4 of 51 (1,019 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Novice

up!

Message 5 of 51 (992 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

@soully94 

 

You need to reset the password on the linked EA account with the persona: sully94240 that account uses a gmail email , different mail from swtor

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing

 

use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 51 (961 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Novice
@proxos666 Thank you! the password I reset was the wrong account ahah
Message 7 of 51 (946 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

★★★ Newbie
Same problem, user name nellnkris
Message 8 of 51 (790 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

[ Edited ]
★★★ Newbie

@proxos666

I have the same issue, my display name is: rileymill. I've been trying for about a month or so, and I have a code that I'm trying to redeem for subscription.

Message 9 of 51 (768 Views)

Re: The EA Billing and Management services cannot be accessed at this time.

@Xakisu 

 

i have flagged with support , will have a response on monday now due to the weekend

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 10 of 51 (752 Views)
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