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Subscription problem

by BulletFlys
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Original Post

Re: Subscription problem

@abcP49aLfRQfi6 

 

resend it for good measure , and i will ask again tomorrow 

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Message 61 of 157 (295 Views)

Re: Subscription problem

★★★ Novice

Done

Message 62 of 157 (291 Views)

Re: Subscription problem

★★★ Novice

Any changes?

Message 63 of 157 (254 Views)

Re: Subscription problem

★★★ Newbie

I have the same problem, I tried it Normal and i got the error saying it cant go through then I tried PayPal and got the same error so I tried it through steam and it said it went through, but the sub is not applied to the game. looked and I was charged  2 times from the web site and charged on steam.. I only want one of them and my game does not show that im a sub.. How can i get my money back.  account name is : Jehirsch

Message 64 of 157 (201 Views)

Re: Subscription problem

@Ravenshadowz 

 

Support are refunding both purchases 

 

to fix the account 

 

You need to reset the password on the linked EA account that account has the persona jhirsch2009 (not Ravenshadowz) that EA account uses the same yahoo email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 65 of 157 (176 Views)

Re: Subscription problem

★★ Novice

account:lucascchavess 

Message 66 of 157 (165 Views)

Re: Subscription problem

★★★ Newbie

Adiquiri assinatura de 30 dias pelo steam, ate o momento não teve o upgrade de minha conta. Não sei como resolver isso pois o suporte da EA é bem complicado de se encontrar uma resposta.

Message 67 of 157 (134 Views)

Re: Subscription problem

★★★ Newbie

Just paid for 1 month of SWTOR and it says it went through and i have 29days left of sub play time and yet when i log in it doesn't have my profile adjusted to reflect that, still in what is now called a 'preferred' mode which is limited like the free-to-play version. Please fix this asap as my time and money as of right now are being pissed away. My user account log in name is Orphronius. Thank you

Message 68 of 157 (70 Views)

Re: Subscription problem

@pd4cd288 

 

your account should be sorted now

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
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Message 69 of 157 (67 Views)

Re: Subscription problem

★ Novice

I have the same problem, Am contact de support, and send all the info need, but I have no response.

Message 70 of 157 (46 Views)
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