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Subscription Issues 2021 (not steam purchases) bought from swtor.com

by proxos666
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Original Post

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

I am having problems purchasing anything. Was trying to get a sub and shows maintenance issue. My SWTOR username is Repptar

Message 11 of 339 (459 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Novice

Thank you for your advice. I called today and got right through. My issue was resolved in just a few minutes.

 

I hope you all have a great 2021!

Message 12 of 339 (430 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

Trying to get back into the game and when I try to buy a subscription on swtor.com it says that I can't due to huge traffic.

Doesn't allow me to change my billing method either (Billing service currently unavailable).

Username (Display name) is Orlan_Makk

Issue seems to be coming from my linked EA account

I first created my swtor account back in 2011 and it created an EA account as far as I understand

Weeeeell, one doesn't seem to exist anymore, since I tried all my passwords with the appropriate Email address and tried to reset it, but no luck so far...

help

Message 13 of 339 (393 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★ Novice

Same situation for me. So frustrating.

Message 14 of 339 (378 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@sandwichartista 

 

swtor username ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 15 of 339 (365 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★ Novice
@proxos666 Sandwichartista
Message 16 of 339 (357 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@sandwichartista 

 

will have a response for you in about 6 hrs

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 17 of 339 (352 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

SWTOR username ShadowLuicfer 

bought my subscription on swtor.com on dec 23,2020 and today on jan 03, 2021 my account was changed to preferred the money has come out of my account. I have a screen shot of the transaction on my swtor account 

 

Message 18 of 339 (334 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@rksc74 

 

Support said you are subbed now so that is good to hear, seems their system didnt like your card

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 19 of 339 (310 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@eyePOOPED 

 

Support said your account is fine 

 

try incognito mode using chrome, they see no sub attempts so maybe a browser cache issue

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 20 of 339 (306 Views)
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