January 2021
Checked my username, and its correct
January 2021
Something is odd then , support can see you have logged in game for that username but there are no purchases attempts at all for that username, are you certain money has been taken ?
This is exceeding what can be done over a public forum , it is best if you call swtor support and discuss this with them so they can try and work out what has occurred
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
Yes, money has been taken, but subscription plan has not been prolonged.
Ok, maybe it proceeds later
January 2021
the purchases have to have been made on a different username, if you had made any purchases on misteria support would of see them
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021 - last edited January 2021
if you look at the purchase history in this EA account or if you look at the purchase history in swtor.com then you should see the last purchases will be a 180 day sub in may and some coins in July
what do you see ?
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
try with incognito mode on chrome
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
Hi,
I also get the maintenance screen when trying to buy a subscription on the swtor site since yesterday.
I reset the EA password
I reset the swtor password
also tried using google chrome in incognito mode
No succes so far
SWTOR user name = Honca
January 2021
You need to reset the password on the linked EA account that account has a gibberish persona (not alx_152) that EA account uses the same gmail email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (use the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2021
Thank you.
It worked.