Subscription Issues 2021 (not steam purchases) bought from swtor.com [ Edited ]

[Chamon_MOFO]

Hi,

I'm subscribed on the website with 43 days remaining before renewal, but when I log into my game it says I am preferred status.

Username: Chamon_MOFO

Edit: this has been corrected now, thanks 

[StromYo]

I cant purchase any Gametime and/or Suscription.

Username is Zukasastorm

Everytime i try, i get the following: An error has occurred while trying to process your request. Please, try again later. {0}

In the Buy History is a 2  month suscription from 04.01.2021...but ungame i´m still just preferred account

[proxos666]

@TheMachine797 

You should be good, the game time should be added now.

[proxos666]

@StromYo 

You need to reset the password on the linked EA account that account has the persona zukasa3011 (not StromYo) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (use the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Support are refunding the 3 purchases made whilst the account was disabled, you will be ok to purchase again after the password reset happens.

[Vahur22]

My user name is Vahur, i cant subscribe the game.

[proxos666]

@Vahur22 

You need to reset the password on the linked EA account that account has no persona ( log in and set one ) (not Vahur22) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (use the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

[InfernoIron]

Hello im trying to subscribe on SWTOR.com but keep getting "SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!"

my Username for SWTOR.com is ironmojo 

[ShinyTuesday]

Purchased 60 day pass on 12/31/20 but still have preferred status. My Bank acc. has been charged.

 Swtor username: ELKTuesday

Getting frustrated lol

[proxos666]

@InfernoIron 

You need to reset the password on the linked EA account that account has the persona  ironhart1 (not Infernolron) that EA account uses a yahoo email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

[unaturalx117]

SWTOR Forum Username = unaturalx

I bought a sub it bugged out said was unable to make the perchase but it was made and i was charged here is the proof i just want my sub activated.