Subscription Issues 2021 (not steam purchases) bought from swtor.com

[KSkellington]

I am having problems purchasing anything. Was trying to get a sub and shows maintenance issue. My SWTOR username is Repptar

[thequeenred]

Thank you for your advice. I called today and got right through. My issue was resolved in just a few minutes.

I hope you all have a great 2021!

[Soverenno]

Trying to get back into the game and when I try to buy a subscription on swtor.com it says that I can't due to huge traffic.

Doesn't allow me to change my billing method either (Billing service currently unavailable).

Username (Display name) is Orlan_Makk

Issue seems to be coming from my linked EA account

I first created my swtor account back in 2011 and it created an EA account as far as I understand

Weeeeell, one doesn't seem to exist anymore, since I tried all my passwords with the appropriate Email address and tried to reset it, but no luck so far...

help

[sandwichartista]

Same situation for me. So frustrating.

[proxos666]

@sandwichartista 

swtor username ?

[sandwichartista]

@proxos666 Sandwichartista

[proxos666]

@sandwichartista 

will have a response for you in about 6 hrs

[ShadowLuicfer]

SWTOR username ShadowLuicfer 

bought my subscription on swtor.com on dec 23,2020 and today on jan 03, 2021 my account was changed to preferred the money has come out of my account. I have a screen shot of the transaction on my swtor account 

[proxos666]

@d233e6ef372a506d 

Support said you are subbed now so that is good to hear, seems their system didnt like your card

[proxos666]

@eyePOOPED 

Support said your account is fine 

try incognito mode using chrome, they see no sub attempts so maybe a browser cache issue