Help us improve Answers HQ! Take Survey No, Thanks

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

by Khudkushi
Reply

Original Post

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

I have issue with buying subscription on swtor.com, since it keeps saying that the site is under maintenance. My username is parink. Thank you in advance.

 

Message 331 of 339 (168 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@OatRoj 

 

account is fine , use incognito mode on chrome or delete the web browser cache and cookies and see if it persists

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 332 of 339 (156 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

Thank you so much the problem is solved.

Message 333 of 339 (147 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

Hi, My SWTOR name is Ellenral and I'm also not able to subscribe.

 

I installed from the website itself (not from steam) and I have already tried changing password and changing browsers (edge, firefox, and mobile chrome all encounter the same error).

 

Please help.

 

Thanks.

Message 334 of 339 (124 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@abcg8cSb6ff61d 

 

Support can see your subscribed , any further issue ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 335 of 339 (109 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

I also cannot subscribe. I have re-set and changed my passwords on both the swtor site and the ea site. Downloaded Chrome just to try it there and still getting the maintainece message. My username is Khudkushi

Message 336 of 339 (78 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

★★★ Newbie

I bought a 90 Day Subscription on January 31, but today my account went to preferred.

 

What do I do?

 

Username: DrThorlon

Message 337 of 339 (53 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@Khudkushi 

 

Support said you called in, glad to hear your subscribed now 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 338 of 339 (35 Views)

Re: Subscription Issues 2021 (not steam purchases) bought from swtor.com

@DrThorlon 

 

Support said you were on a 7 day referral ? maybe you removed the payment method before the referral is up as that is when the charge occurs so you didnt get charged 

 

support also noticed failed purchase attempts today , maybe try a different payment method they think it may have been declined by your bank

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 339 of 339 (31 Views)
Twitter Stream