Ticket no 20950728 or 335322637 (your ticket system is duplicating tickets so it's one of those).
2015/10/10 1:05 AM CLOSED - - £ 8.99 1001700320667
2015/09/10 1:06 AM CLOSED - - £ 8.99 1001621720667
2015/08/10 8:14 PM CLOSED - - £ 8.99 1001575120667
First reward cutoff was august 10th 11.59 PM PDT.
I am frustrated by this and unless this is resolved swiftly I will consider not renewing my subscription which is on a 30 day basis and I am a player with 100's of days playtime across all my alts.
October 2015 - last edited October 2015
Thanks for the posts.
There's another update on this, please try a relog again:
As a follow-up to my last post. We were able to discover a billing / timing issue which was causing a small subset of users to not have Early Access, when they should have it. We have made adjustments and corrected the issue. If you feel you were supposed to have Early Access but didn't, please relog and see if you now have access.
If after that you still don't have access, but feel that you should, please contact CS in-game for further assistance. Thanks everyone!
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