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Re: Subscriber Reward

by mokrimnal
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Original Post

Re: Subscriber Reward

★★★ Newbie

I'm sitting in my ship with no access

Message 11 of 19 (250 Views)

Re: Subscriber Reward

★ Novice

just got off with support apparently something did not go through right and im waiting on a ticket thanks guys for all the info. 

Message 12 of 19 (247 Views)

Re: Subscriber Reward

★★★★ Novice

I didn't received my mails with rewards and don't have early access !

Message 13 of 19 (237 Views)

Re: Subscriber Reward

★★★ Novice

Same here:

 

Ticket no 20950728 or 335322637 (your ticket system is duplicating tickets so it's one of those).

 

Sub dates:

 

2015/10/10 1:05 AM CLOSED - - £ 8.99 1001700320667
2015/09/10 1:06 AM CLOSED - - £ 8.99 1001621720667
2015/08/10 8:14 PM CLOSED - - £ 8.99 1001575120667

 

First reward cutoff was august 10th 11.59 PM PDT.

 

I am frustrated by this and unless this is resolved swiftly I will consider not renewing my subscription which is on a 30 day basis and I am a player with 100's of days playtime across all my alts.

Message 14 of 19 (176 Views)

Re: Subscriber Reward

[ Edited ]
Community Manager

Thanks for the posts. 

There's another update on this, please try a relog again: 


"

As a follow-up to my last post. We were able to discover a billing / timing issue which was causing a small subset of users to not have Early Access, when they should have it. We have made adjustments and corrected the issue. If you feel you were supposed to have Early Access but didn't, please relog and see if you now have access.

If after that you still don't have access, but feel that you should, please contact CS in-game for further assistance. Thanks everyone!

-eric"


Source: http://www.swtor.com/community/showthread.php?p=8523022#edit8523022

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Message 15 of 19 (164 Views)

Re: Subscriber Reward

★ Novice

can someone help pls

 

if i subscribe can i have more than two characters on a server?

Message 16 of 19 (116 Views)

Re: Subscriber Reward

@BarbarousProgram

 

Yes See this link

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Message 17 of 19 (111 Views)

Re: Subscriber Reward

★ Novice

thank you so much you saved so much trouble thank you again. 

Message 18 of 19 (97 Views)

Re: Subscriber Reward

★★★ Newbie

i got the expansion packs but i subed cuz it said i get a swoop bike if i did it before the 19th 

Message 19 of 19 (48 Views)
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