July 2020
Hello, i have an old account linked to EA. ( user name : flyingpod ) . I just downloaded the game via steam and bought a 30 days subscription also via steam. The sub never appeared, and steam told me the transaction is done and there is nothing they can do. Can someone help me please ?
July 2020
I also have same problem, bought Star wars when it came out, and today tried to subscribe via steam.
tried to submit ticket, but support center says I must do it in game
Game does not allow you to submit ticket if you're not subscriber....
screen name: niknik
July 2020
i purchased this 30 day subscription for SWTOR on steam and after the purchase was made, it is still not in my subscriptions list, nor did it activate in the game, it's been about 16 hours and still nothing, i asked steam support but they cannot do anything
July 2020 - last edited July 2020
Purchased 30 day sub through Steam roughly 24 hours ago still nothing. No response from Steam support and no response from SWTOR
Display name: ComradePickles
July 2020
same, though steam support told me they cant really do anything, my swtor account name is Yakariiii
July 2020
I purchased a 30 day sub on Steam for The Old Republic, but even though the money is gone the subscription cannot be found on my steam account, its not in my library, and it doesn't show up in game. my steam account is Yakariii123, and my SWTOR account is Yakariiii, can someone help?
July 2020 - last edited July 2020
@All
If still affected email support@swtor.com with your swtor and steam ID and be sure to provide proof of purchase on steam so they can action faster
____________________________________________________________
SWTOR Forum Username = OwenBrooks
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July 2020 - last edited July 2020
Are you kidding? To recieve my paid game days, I need to call to the other country and pay for a call? Are there any other ways to communicate with support?
July 2020
I have the same problem. Purchased 30 days via steam but never received them to my swtor account.
Account: kolehti
Invoice: 4160714904060740868
July 2020
Seriously? Call? Are there no computers in the support office?