Re: subscription is not working on steam

by Yakariii123
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Original Post

Re: subscription is not working on steam

★ Novice

and when you call the number it tells you to go to help.ea.com

 

Message 61 of 2,670 (2,938 Views)

Re: subscription is not working on steam

★ Novice

i got the same thing, does anyone know what to do?

 

Message 62 of 2,670 (3,042 Views)

Re: subscription is not working on steam

★ Novice

I just want what I bought, my display name is Karzand

Message 63 of 2,670 (3,016 Views)

Re: subscription is not working on steam

★★★ Novice

Hi, i cant just call.

 

I live in another country you guys should resolve this online.

I paid with money

Message 64 of 2,670 (2,999 Views)

Re: subscription is not working on steam

★★★★ Novice

This is a joke. I don't plan on paying for phone support when I'm not getting the subscription I paid for in the first place. I'd love to just send an in-game support ticket instead but hey, apparently that's only for subscribers.

Message 65 of 2,670 (2,989 Views)

Re: Steam subscription not applied

★★★ Novice

Hi. me too

 

I have subscribed with steam, but in-game it says i am not subscribed.

I contacted steam support, they told me that the purchase was sucessfull and that this issue should be solved by EA.

They  asked me to include Steam Transaction ID 2418947648770423802 as proof of purchase.

My username for SWTOR is Aorgoth.

 

Thanks

Message 66 of 2,670 (2,644 Views)

Steam subscription not showing ingame

[ Edited ]
★★★★ Novice

Steam Subscription not activating. I bought a 30 day subscription via steam but in game i still show as a preferred member. Account name is : MrShiv

Invoice ID: 2433584347569195714

 

Id call support but as there is no number for my country the phone bill would be higher than the subscription fee (that besides the fact that it should be free to report a billing issue)

Message 67 of 2,670 (2,711 Views)

Re: subscription is not working on steam

★★ Novice

I cant call im from another country, why cant you just do it online??

Message 68 of 2,670 (2,949 Views)

Re: Steam subscription not showing ingame

[ Edited ]
★★★★ Novice

sorry forgot to add the proof of purchase

 

Invoice ID: 2433584347569195714

Message 69 of 2,670 (2,702 Views)

Steam subscription not applied

[ Edited ]
★ Novice

Bought 30 days on steam and it's not working. I can't call support, not working..

 

Account name: GgAfK

 

Proof: 

Transaction ID: 2613728332699339194
Payment Method: PayPal
Purchased: Jul 22 @ 8:25pm

Bought 30 days for my friend aswell, not working at all..
 
Account name: Chatitoo

Proof:
Transaction ID: 2613728332699327059
Payment Method: PayPal
Purchased: Jul 22 @ 8:22pm
Message 70 of 2,670 (2,662 Views)