Steam subscription not working.

[Ronniejonesx]

Hey,

I also bought a 1 month subscription via Steam and it doesnt seem to work, neither showing on the SWTOR website nor ingame.

My account name is: Ronniejonesx

Would appreciate some help here, thanks in advance!

[proxos666 · Accepted solution]

Response time can take up to 1 - 2 days at present

FAQ: Steam Purchase

Please follow the steam sticky and email from the mail on the swtor account, see https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[divinyastro]

Hi.

I have subscribed with steam, but in-game it says i am not subscribed.

I contacted steam support, they told me that the purchase was sucessfull and that this issue should be solved by EA.

They  asked me to include Steam Transaction ID 4784462899203031184 as proof of purchase.

My username for SWTOR is Matsukaze.

Thanks

[Avrelian293]

Hello. My account name DevilLelouch. I bought a 30 day subscription via Steam, but my account is still considered free. The Steam support service informs me that the purchase was made correctly. Please explain what I should do now. Money debited and no subscription.

[Avrelian293]

Met with the same problem. Steam technical support informs me that everything was done correctly from their side. I quote a message from Steam support - "Unfortunately, we do not have access to information about purchases in this game made via Steam. Because of this, Steam support can't verify whether this purchase was displayed correctly in a third-party game."

My account name - DevilLelouch

[cheesemeisty]

SWTOR Username: ReyCharlez. Subscribed through Steam, restarted the game and Steam multiple times and still saying i'm a F2P player. Please help.

[Batatiel]

Hi, I bought the subscription on Steam and both the website and in-game do not show it, my username is Batatiel

[EmreAkyuz93]

I'm also experiencing the same problem. Bought credits 2 times. Still a free to play account. So i subscribed. Still a free to play. That's not legal. We know how EA scammed before but that's too much ! account name : xxospawnoxx

[Gronios]

My nickname is "Gronios" ive just bought steam subscription and it charged the 13€ but in game it says f2p account idk what to do.

[mcsquee]

same boat here, acct name is mcsquee

[Ronniejonesx]

@proxos666
Hey,
I also bought a 1 month subscription via Steam and it doesnt seem to work, neither showing on the SWTOR website nor ingame.

My account name is: Ronniejonesx

Would appreciate some help here, thanks in advance!