Problems with ending subscription

[EA_Chimere]

@Lord_Vladrac 

Thanks for letting us know! I've fixed it now.

[Ingvar_Nox]

Hello! 

Have the same problem, re-subscribed today, it shows 29 days left, but still no premium status in game or on My accaunt tab on the swtor website.
I tried to cancel my subscribtion and resubscribe with my wife's bank card (she just subsctibed with no issues) but it only tool 1$ from her account and still nothing

Account name: Ingvariel

[EA_Chimere]

@Ingvar_Nox 

You should be sorted now and the lost day has been readded.

The 1$ is a pre-authorization fee that will be refunded automatically as well.

[Ingvar_Nox]

@EA_Chimere 

Yep, everything is fine now! Thanks for help and quick response!

[HobbleTWise]

I subscribed yesterday and it shows 29 days left on the account subscription page.

However in-game I am still classed as preferred.

Account Name: Hobble

[EA_Chimere]

@HobbleTWise 

Fixed!

[Lord_Vladrac]

Thank you. I appreciate your help.

[HobbleTWise]

Thanks ever so much for the quick reply, and confirmed

[Lolman412]

@EA_Chimere 

Hi, I have same problem, purchased subscription yesterday 2019/04/05 6:22 PM GMT. Says 59 days left, but ingame preferred status.

Name is: SepticSS

Can you help with my problem also?

[EA_Chimere]

@Lolman412 

Sure. Your status should be updated now!