Problem returning to the game

[schemer23]

Hello,

I bought the Collectors Edition when it came out.

Played it then and now I'd like to return.

I no longer have the security key or the password.

I tried resetting the password but it won't do this without the security key.

I also can't login to remove the security key.

I emailed support but I received no supply.

Is there another way to resolve this?

My screenname is 

Schemering

[Ulborn]

Same issue here, your caught in a loop. You need the security key to access your serial number, but you can's access your serial number without a security key, Oh and BTW EA support says you can't have help if your not a subscriber, but you can't subscribe... etc.

[proxos666]

@Ulborn @schemer23 

You need to email support@swtor.com per https://answers.ea.com/t5/Technical-Issues/Temporary-changes-to-support-options/td-p/8875833/jump-to...

EA support cant help with swtor they are separate support lines

[Ulborn]

@proxos666 TY, I'll try that.