Launcher not progressing past Play

by TwinkiesGalore
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Launcher not progressing past Play

★★★ Newbie

Hey everyone!

 

Ever since the latest update, I haven't been able to get past clicking the play button at all. I've tried a lot of the fixes listed, checked my firewall, reinstalled the game, verified the files and launched with the launcher repair.

The launch repair originally worked for one time, but when I went back to it it did the same as before. As soon as I click play in the launcher, nothing happens at all. 

 

Can anyone help?

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Re: Launcher not progressing past Play

@TwinkiesGalore 

 

post a dxdiag per https://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Posting-a-DxDiag/m-p/4832663 see if anything obvious

 

otherwise try under a clean boot per https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 4 (368 Views)

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Re: Launcher not progressing past Play

@TwinkiesGalore 

 

post a dxdiag per https://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Posting-a-DxDiag/m-p/4832663 see if anything obvious

 

otherwise try under a clean boot per https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 4 (369 Views)

Re: Launcher not progressing past Play

★★★ Newbie

This is the Dxdiag - not sure how to understand it so hopefully it helps you guys. I'll run a clean boot as well to try everything. Thank you!

Message 3 of 4 (360 Views)

Re: Launcher not progressing past Play

@TwinkiesGalore 

 

the issue is likely your windows10 system requires updating, your running version 18363 released on 12 Nov 2019 end of service for that version is May 2021

https://docs.microsoft.com/en-us/windows/release-health/release-information

 

The nvidia driver is from last year , update that after you update windows

 

 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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