Re: I cant subscribe or buy cartel coins

by xFallenLycanx
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Original Post

I cant subscribe or buy cartel coins

[ Edited ]
★ Novice

I am just returning to the game and tried to purchase both sub and cartel coins. I get a message after clicking buy now that the site is on maintenance. Upon looking at the forums I saw this was a big issue and also suggestions to rest Passwords, clear caches etc. Nothing is working please help. 

Edit:
My SW display name is sivart_undala

Message 1 of 6 (473 Views)

Re: I cant subscribe or buy cartel coins

@xFallenLycanx 

 

need the swtor displayname, after that will have a response in about 8 - 9 hrs

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 6 (470 Views)

Re: I cant subscribe or buy cartel coins

★ Novice

My SW display name is sivart_undala

Message 3 of 6 (467 Views)

Re: I cant subscribe or buy cartel coins

@xFallenLycanx 

 

The linked EA account that has the persona fallenlycan89 (not xFallenLycanx) is banned , that EA account uses a gmail different to the one on the swtor account

 

you are best to open a ticket via help.ea.com for a banned origin account (dont select swtor) once that is sorted , purchasing on swtor will work again

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 6 (403 Views)

Re: I cant subscribe or buy cartel coins

★ Novice
@proxos666 I put a ticket in, just a bit confused since I thought my swtor account was changed to match the email of this account. That other account was ahcked and I had trouble recovering it so I made this one hopefully they fix it. Thanks for all your help.
Message 5 of 6 (381 Views)

Re: I cant subscribe or buy cartel coins

@xFallenLycanx 

 

changing emails doesn't change the linkage , those 2 accounts are permanently linked

 

hope they can resolve it for you

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 6 (376 Views)