January 2020
I recently returned to SWTOR after a couple years away. But after downloading the newest updates and patches, I'm not able to get past the art screen before the character list. I can hear the sound effects for ships and then get blasted by the intro music, but it freezes and never leave the art screen. I can't access any of the game. I've tried everything I can find online to make it work. I've uninstalled and re-installed the game to no avail. Does anyone have any suggestions on fixing this?
January 2020
Dxdiag per this link may be handy, i would look at the antivirus and firewall too and ensure exceptions exist for swtor
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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January 2020
Use https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html
see if it offers a newer intel video driver
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2020
No luck there. Called the support number and still haven't been able to get anything resolved. :/
January 2020
did you get a new intel video driver ? the latest appears to be 10 Jan 20 at this link however the dxdiag had one from 2017
This can be antivirus / firewall related too , what programs are you using for reference ?
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
January 2020
According to the link given, I'm using the most current driver.
I have windows defender and TrendMicro. I've got exceptions both inbound and outbound for SWTOR.
January 2020
I would uninstall that video driver and retry a fresh install, ensure defender has exceptions for swtor both private and public
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here