Re: Can't subscribe

by ReservOcta
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Original Post

Re: Can't subscribe

@darkspawnturian 

 

You need to reset the password on the linked EA account that account has a generated persona (not darkspawnturian) that EA account uses the same gmail email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 11 of 91 (827 Views)

Re: Can't subscribe

★★★ Newbie
@proxos666 Estou com problemas com minha assinatura. Adquiri pelo steam 30 dias de assinatura e ate o momento nada aconteceu.
Username: FilipePrior
Message 12 of 91 (798 Views)

Re: Can't subscribe

★★★ Newbie
@proxos666 i am getting same problem as well
username: amanumbe
Message 13 of 91 (718 Views)

Re: Can't subscribe

@abrahamkearns 

 

Support said your account looks ok , use incognito mode on chrome or delete the web browser cache and cookies if still an issue

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 14 of 91 (695 Views)

Re: Can't subscribe

[ Edited ]
★★★ Newbie

I have the same problem as well. Account/User name is diobrandojojo.

Message 15 of 91 (683 Views)

Re: Can't subscribe

★★★ Newbie

Never mind this post, it's been resolved by follow the instructions.

Message 16 of 91 (680 Views)

Re: Can't subscribe

★★ Novice

same here Acc name = cctnd

Message 17 of 91 (649 Views)

Re: Can't subscribe

★★ Novice
@proxos666 i got thise on the website of swtor SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!

i can not subscripe to the game pls help me ? username is cctnd
Message 18 of 91 (640 Views)

Re: Can't subscribe

@cctnd 

 

You are best to raise a ticket via help.ea.com for issues with an origin account that has the persona tiko31o not cctnd , swtor support are not sure the email on that linked EA account is yours so it maybe compromised 

 

as that is the linked EA / Origin account this why the swtor account is affected

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 19 of 91 (626 Views)

Re: Can't subscribe

★★ Novice

i have the same e-mail in my origin acc and my swtor acc 

Message 20 of 91 (612 Views)