Can't access email, so can't recieve one time Password

by RuthlessRibbons
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Original Post

Can't access email, so can't recieve one time Password

★ Novice

Hey so not long ago i changed email addresses and deleted my old one but i forgot to update my SW:TOR account before deleting my old one, and now i can't sign into SW:TOR as the one-time password goes to an email that no longer exists.

And because of that, I cannot change the email connected to my account to my current email address.

Message 1 of 8 (614 Views)

Re: Can't access email, so can't recieve one time Password

@RuthlessRibbons 

 

call swtor support when the lines are open to update the email on the account 

 

https://answers.ea.com/t5/STAR-WARS-The-Old-Republic/INFO-Getting-Help-and-Board-Guidlines/m-p/48062...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 8 (582 Views)

Re: Can't access email, so can't recieve one time Password

★ Novice

@proxos666 

is there a number i can call from australia?

Message 3 of 8 (577 Views)

Re: Can't access email, so can't recieve one time Password

@RuthlessRibbons 

 

either the UK or the US number , my vodafone mobile has free calls to both 

 

worst case skype is about $2 for a 60 minute call

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 8 (558 Views)

Re: Can't access email, so can't recieve one time Password

★ Novice

Hi, 
I'm also from Australia and cannot seem to get an answer from any of the helplines. Do you know anywhere else I can get this problem fixed? exact same email problem as OP. 

Message 5 of 8 (539 Views)

Re: Can't access email, so can't recieve one time Password

★ Novice

Hey mate, 
Did you manage to get in touch with swtor at all? I would love to get some help with mine too. Thanks. 

Message 6 of 8 (537 Views)

Re: Can't access email, so can't recieve one time Password

@Daggerheaded 

 

Phone lines open around 1am Qld time and close 10 am Qld , if you call between then the UK and US lines should answer

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 8 (533 Views)

Re: Can't access email, so can't recieve one time Password

★ Novice

Thanks Standard smile I'll give it a go asap

Message 8 of 8 (530 Views)