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C7 Error

by PonyXLover
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Accepted Solution

C7 Error

★★★★★ Newbie

Hello people! 

 

My problem is that i already updated my video card driver and i still have the c7 error message when i want to launch the game.

I have my DxDiag attached, could you please help me? Thanks in advance!

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Accepted Solution

Re: C7 Error

[ Edited ]

@PonyXLover 

 

Right mouse click on the game shortcut and select properties , go the compatability tab and tick disable desktop composition then click ok 

 

see if that helps

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Message 2 of 16 (422 Views)

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Re: C7 Error

[ Edited ]

@PonyXLover 

 

Right mouse click on the game shortcut and select properties , go the compatability tab and tick disable desktop composition then click ok 

 

see if that helps

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
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Message 2 of 16 (423 Views)

Re: C7 Error

★★★★★ Newbie
@proxos666 Thank you it worked!
Message 3 of 16 (410 Views)

Re: C7 Error

★★ Novice

Hi I'm also getting the C7 Error message, I've attached a copy of the log file.and my PC info.

 

Thank You

Attachment
Download this attachment
Message 4 of 16 (312 Views)

Re: C7 Error

@MadMordecai 

 

reinstall both the intel video  driver and then the nvidia video driver and see if it persists

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 5 of 16 (302 Views)

Re: C7 Error

★★ Novice

Hi I did reinstall the Graphics Card driver and it worked till I shutdown my system and started back up again.

Message 6 of 16 (274 Views)

Re: C7 Error

@MadMordecai 

 

can you provide a dxdiag per https://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Posting-a-DxDiag/m-p/4832663

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 7 of 16 (268 Views)

Re: C7 Error

★★ Novice

Here is the DxDiag file as requested, thank you

Message 8 of 16 (243 Views)

Re: C7 Error

@MadMordecai 

 

Your intel video driver is from 2017 , the latest is for your system is https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40-

 

your system relies on the intel driver so worth updating for win 10 compatibility.

 

now the nvidia 860m drivers can be shitty at times and looking at the dxdiag it looks borked 

there is a hot fix driver at https://nvidia.custhelp.com/app/answers/detail/a_id/5158 , either try the hotfix or revert to a previous nvidia version and see if the issue remains

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
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Message 9 of 16 (235 Views)

Re: C7 Error

★★ Novice

Thanks for the help so far but I'm feel like throwing this out the window, Intel is telling me the drivers are up to date and I have uninstalled the Nvidia and reinstalled and it works but after a reboot then I get the C7 error message.

Message 10 of 16 (212 Views)
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