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Re: C7 Error

by proxos666
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Original Post

Re: C7 Error

@MadMordecai 

 

try using DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html or uninstall the present 2017 intel driver and then use the new intel driver , it certainly lists for your cpu 

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Message 11 of 16 (84 Views)

Re: C7 Error

★★ Novice

I used that software but the only driver the system would find for the Intel is that 2017 driver, The Nvidia one is updated to the latest one,

Message 12 of 16 (68 Views)

Re: C7 Error

★★ Novice

Hi so I was able to update both drivers but I'm still getting the C7 error message.

Message 13 of 16 (49 Views)

Re: C7 Error

@MadMordecai 

 

The dxdiag is still showing for the 860m 

D3D Status: Not Available

This is why the game is showing C7 on launch it requires D3D to run.

I have noticed the power options are set to balanced , it is best to be on high performance when trying to play 

 

Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)

 make sure the 860m is selected to be used for swtor too in the nvidia control panel.

not sure what the cause of the crash reports 

P1: swtor.exe
P2: 1.0.0.0
P3: 5fdcb1e0
P4: KERNELBASE.dll

be sure there are no game overlays being injected on startup for example

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 14 of 16 (47 Views)

Re: C7 Error

★★ Novice

After some trial and error it works fine when its on the laptop is running of of the power but when its running off of the battery thats when the c7 error message happens but it doesn't make a difference I plug in the laptop after it has been booted it still throws up the c7 message, it has to boot with the power on. I've included DxDiag files both on the power and on the battery.

Message 15 of 16 (23 Views)

Re: C7 Error

@MadMordecai 

 

The immediate difference is in the power options, on power it is on high performance , on battery it is on balanced.

 

 

 

 

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 16 of 16 (12 Views)
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